Room Reservation Policy

Your guide to a seamless and enjoyable stay at Xefan Hotels

Last Updated: November 2024

Terms & Conditions

Please review our terms and conditions carefully before making your reservation

Our Terms & Conditions

  • Package Applicability: The offered package will only be applicable for guaranteed reservation.
  • Advance Payment: All room & banquet reservations must be guaranteed via advance payment.
  • Cancellation Policy: In case of no-show, cancellation, or amendment, the revenue for the entire event will be charged.
  • Outside Food & Music: Outside food & music is strictly prohibited in the hotel premises.
  • Outside Food & Music: Outside food & music is strictly prohibited in the hotel premises.
  • Decorations: Sticking or pasting any material in the venue is strictly prohibited.
  • Liability: Hotel management holds no responsibility for loss of valuables or damage during the event.
  • Room Occupancy: Only siblings, immediate family members, and married couples are allowed in rooms.
  • Prohibited Items: All forms of drugs, alcohol, and adult entertainment are strictly prohibited.
  • Smoking Policy: Smoking is allowed only in designated areas.
  • Payment Terms: All bills must be settled before check-out.
  • Meeting Hall Duration: Standard meeting hall duration: 08 hours daily for day session & 04 hours for dinner; extra hours incur additional charges.
  • Rate Changes: Hotel reserves the right to change rates or withdraw facilities without notice.